Samsung Galaxy Note 7 Recall: Samsung Recall 2.5 Million Galaxy Note 7

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Samsung Galaxy Note 7 RecallAfter Series of complaints of battery fires and explosions,South Korean company Samsung Electronics has recalled all Galaxy Note 7 smartphones that has been sold out by the company.

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The company on Friday announced the Samsung Galaxy Note 7 Recall stating that there have been 35 cases  reported globally. The company is set to replace a total of  2.5 Million Galaxy Note 7 that has been released into the affected markets.

The replacement process for the recalled Samsung Galaxy Note 7 is said to last for a period of two weeks. The customers affected by Samsung Galaxy Note 7 Recall will first have their phones replaced before the the new product will be released back into the market.

Samsung Galaxy Note 7 Recall
A photo of the Samsung Galaxy Note 7 wit one burnt due to Faulty Battery

For now, only China is not affected in the Samsung Galaxy Note 7 Recall. The battery markers for the Galaxy Note 7 in the Chinese market is from a different maker. There has been no errors discovered in the Chinese version of Samsung Galaxy Note 7 so far.

The news of Samsung Galaxy Note 7 Recall is coming just two weeks after the Phone was officially released into the market. It also comes at bad time as Samsung, the world’s biggest maker of smartphones may risk consumer confidence in the face of increased market competition.

One of the biggest competitors to Samsung in the Smartphone market is Apple iPhone. And just days before Apple will release their latest iPhone, this ugly news of Samsung Galaxy Note 7 Recall has come in.

Samsung Galaxy Note 7 Recall – Here is a short Video of the first complaints about the Samsung Galaxy Note 7 battery fires.

Though the company has declined to say how much the Samsung Galaxy Note 7 Recall will cost the company, it is surely going to have a major economic effect on the company and will surely affect Samsung Note 7 foretasted sale estimated at 14 million globally.

Koh Dong-jin, head Samsung’s  smartphone business, however said said Samsung had sold 2.5 million of the premium devices so far globally.

Koh said; “I can’t comment on exactly how much the cost will be, but it pains my heart that it will be such a big number”.

Here is the official statement by Samsung on the Samsung Galaxy Note 7 Recall in full;

“Samsung is committed to producing the highest quality products and we take every incident report from our valued customers very seriously. In response to recently reported cases of the new Galaxy Note 7, we conducted a thorough investigation and found a battery cell issue.”

”To date (as of September 1) there have been 35 cases that have been reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market. However, because our customers’ safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note 7”.

”For customers who already have Galaxy Note 7 devices, we will voluntarily replace their current device with a new one over the coming weeks.”

”We acknowledge the inconvenience this may cause in the market but this is to ensure that Samsung continues to deliver the highest quality products to our customers. We are working closely with our partners to ensure the replacement experience is as convenient and efficient as possible.”

Meanwhile according to Reuters, Mobile phone dealers in major world markets has already halted the the say of Samsung Galaxy Note 7.

Here is a Report from Reuters;

Germany’s biggest operator, Deutsche Telekom, said it had stopped delivering orders for the Galaxy Note 7, while French operator Orange said on its website that it had stopped pre-sales of the phone and postponed its planned sales launch – scheduled for Friday.

In Britain, mobile carriers EE and Vodafone continue to accept pre-orders for the Note 7 on their sites. A Vodafone spokesman said its planned Sept. 19 sales launch could now slip, but the company was waiting for more details from Samsung to decide.

U.S. operators have been taking pre-orders since early August. All major wireless carriers, including No. 1 U.S. wireless provider Verizon Communications Inc, said they had stopped selling the Galaxy Note 7. Samsung said in a separate statement it started an exchange program in the country for the Note 7.

Major U.S. retailers Best Buy and Target also said they had halted sales of the Note 7.

Verizon said that if a customer wants to return or exchange the Galaxy Note 7, it would waive through Sept. 30 the restocking fee it charges customers. T-Mobile US, majority owned by Deutsche Telekom, said in a statement it would also waive restocking and shipping charges to customers who want to return the recalled phone.”

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So after all the rave reviews that the Samsung Galaxy Note 7 received, it has a fault after all. Here is a mini review of the Samsung Galaxy Note 7.

Samsung Galaxy Note 7 Specifications

Dimensions:
153.5 x 73.9 x 7.9mm
Weight:
169g
Screen:
5.7” super AMOLED, 2,560 x 1,440, 518 PPI
Camera:
12MP main, 5MP front
Storage:
64GB
Power:
Octacore processor (2.3Ghz Quad and 1.6 Ghz Quad), 64 bit, 4GB RAM
Battery:
3,500 mAh

What do you make of the news of Samsung Galaxy Note 7 Recall and how the recall of Samsung Galaxy Note 7 Recall will affect Samsung generally?